Contact Centre Outsourcing
We will help with Proof of Concept (POC), through to full service initiation and launch for all your contact centre needs.
For front office and back office functions. Ensuring a positive outcome using many years of experience outsourcing to the third party contact centre within the UK, Europe and Worldwide.
- Tender completion and selection
- Price negotiation
- Service improvement
- Training
- Change management
- Best practice advice