Service Transition
We will manage transition of a new or changed service ensuring a smooth transition to Business as Usual (BAU).
We will ensure all changes to the service management processes are carried out in a coordinated way. Using ITIL methodology and key learnings from experience gained in complex organisations both the Public and Private sector. Ensuring you achieve the outcome you was expecting.
- Asset and configuration management
- Availability and capacity management
- Change management
- Community collaboration
- Continual service improvement
- Incident management
- Document production (such as Service Design Plans, Service Impact Assessments, Stakeholder Matrix)