An Outcome Driven Organisation

Leading Business Consultancy Specialists

Service Transition, Contact Centre Outsourcing, Prince2 Practitioner, Certified Scrum Master & Business Development

Over 25 years experience within the private and public sectors

Service Transition

Provide overall planning for service transitions and coordinate the required resources. Control the product life-cycle of all changes.

Contact Centre Outsourcing

Manage the process from Invitations to Tender through to BAU, including price negotiations as well as contractual advice.

Service Transition

Provide overall planning for service transitions and coordinate the required resources. Control the product life-cycle of all changes.

Project Management

Experienced project manager using both Waterfall and Agile methodology. Prince 2 Practitioner and Certified Scrum Master.

Management Consultancy

CN Management Consultancy offer a bespoke service to include

Asset and configuration management
Change management
Continual service improvement
Tender completion and selection
Price negotiation
Strategy development
Training
Project Management (Waterfall & Agile)

As COO of an international contact centre I have worked with Colin Marklew a number of times in the past 12 years. Colin has acted as Vendor Manager for both AOL and QA Education and was instrumental in the long term success of both projects.

Colin's business acumen and understanding of the levers to drive business success is impressive and he ranks as one of the most impressive Vendor Managers I have encountered. Colin has been responsible for outsourcing a myriad of activities from consumer acquisition to customer support. Colin's strength lie in his detailed approach and communication. He leveraged his knowledge and expertise to build a true outsourcing partnership and consequently saw KPIs exceeded with regularity. A commitment to, and knowledge how, to drive sustainable growth marks Colin out as a valuable commodity in the oft over-crowded world of consultants.

CN Management Consultants have excellent knowledge and experience of Service Architecture. Colin has a can-do attitude and was able to overcome any challenge or obstacle. I highly recommend them.

TractionMedia.co identified an opportunity to grow its digital marketing and content business by offering services to companies within the B2B sector. We engaged CN Management to help us craft a business development strategy that would identify ideal companies and help us target them.

CN Management deep-dived into TractionMedia.co to understand our brand, market offering, and USPs. Colin Marklew and his team used their experience to help us understand the target sector and the services most applicable to their business need. The consultancy team drove additional value by offering introductions to brands within their extensive network to help kickstart our growth.

This was the first time TractionMedia.co sought consultancy services from an external agency, and the results were more than we expected. We happily recommend CN Management Consultancy, and we are proud to have them as close associates of TractionMedia.co.

Colin is a highly regarded outcomes based delivery manager with first class stakeholder engagement. He is well versed in many project delivery methods and able to skilfully and pragmatically adopt what's necessary to ensure successful delivery for the client. It was a pleasure working with Colin, I can highly recommend him as a most diligent consultant.

Mission Statement

To provide a professional service to help clients achieve their goals, challenging the expected outcome in a cost effective and timely manner. Build trust and to implement solutions using a cohesive transparent process. To ensure integrity towards the clients, our team and the local community are at the forefront of what we do.